Refund policy

Order Changes or Cancellations:

We work hard to get packages to you as quickly as possible. As a result, once your order is submitted we cannot accept cancellations or changes.

Return Policy 

Due to the nature of our products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are unsatisfied with your purchase.

Ko and Co Apiary is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients.

People with sensitivities to any listed ingredient should not use the product. If you are unsure, always do an allergy patch test and if at any time irritation occurs, discontinue use of the product immediately.